Terms of Service
Last updated: May 8, 2026
1. Introduction
Welcome to Helivio Health Ltd. These Terms of Service govern your use of the heliviohealth.com website operated by Helivio Health Ltd ("we," "our," or "us").
By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the website.
Product-specific terms apply when you use individual Helivio products such as Cradli. Please refer to those product websites for product-specific terms.
2. About Helivio Health Ltd
Helivio Health Ltd develops digital products focused on health, wellbeing, and family support. Our products are designed to help users track activities, understand patterns, and support healthy lifestyles.
Our products are wellness tools, not medical devices. They do not provide medical advice, diagnosis, or treatment. Always consult qualified healthcare professionals for medical concerns.
3. Website Use
You may use this website for lawful purposes only. You agree not to use the website in a way that violates applicable laws, attempt unauthorized access, interfere with website operation or security features, use automated systems without permission, collect personal information from the website, or transmit harmful code.
4. Intellectual Property
The website and its contents, including text, graphics, logos, images, and software, are owned by Helivio Health Ltd and protected by intellectual property laws.
You may not copy, modify, distribute, or create derivative works from website content without permission. "Helivio Health Ltd," "Cradli," and associated marks are trademarks of Helivio Health Ltd.
5. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those external sites. Accessing third-party links is at your own risk.
6. Disclaimers
No Medical Advice
Information on this website and in our products is for general informational purposes only. It is not intended as medical advice, diagnosis, or treatment.
As-Is Basis
The website is provided as is and as available without warranties of any kind, either express or implied.
Availability
We do not guarantee that the website will be available at all times or free from errors or interruptions.
7. Limitation of Liability
To the maximum extent permitted by law, Helivio Health Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages, loss of data, profits, or business opportunities, or damages arising from your use of or inability to use the website.
Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
8. Indemnification
You agree to indemnify and hold harmless Helivio Health Ltd, its officers, directors, employees, and agents from claims, damages, losses, or expenses arising from your use of the website, violation of these Terms, or violation of another party's rights.
9. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
10. Changes to Terms
We may modify these Terms at any time. Changes will be posted on this page with an updated last-updated date. Continued use of the website after changes constitutes acceptance of the new Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
13. Contact Us
Questions about these Terms can be sent to hello@helivio.health.